Privacy Policy

Mila M Collections is committed to protecting Your privacy. This Privacy Policy describes how We collect, use, store, share and protect the information collected through http://milamcollections.com (the “Website”).
In this Privacy Policy, "We", "Us", and "Our" refer to www.milamcollections.com. For more information about Us, see “Our Details” at the end of this Policy. Please be advised that the practices described in this Privacy Policy apply only to information gathered online through the Website. This Privacy Policy applies where We are acting as a data controller with respect to the Personal Data of visitors, users, clients and customers (“You,” or “Your”); in other words, where We determine the purposes and means of the processing of that Personal Data.

PLEASE READ THIS PRIVACY POLICY CAREFULLY because it affects Your rights under the law. You confirm that You have read and agreed to be bound by this Privacy Policy. If You do not agree with this Privacy Policy, You cannot use, access, create or publish in the Website. This Privacy Policy may change as We continuously improve the Website, so please check it periodically.

We reserve the right to modify or amend the Privacy Policy from time to time without notice. Your continued use of the Website following the posting of changes to these terms will mean You accept those changes. If We intend to apply the modifications or amendments to this Privacy Policy retroactively or to Personal Data already in Our possession, We will publish the notice of the modifications or amendments on the Website.

1. Your Data

www.milamcollections.com strives to provide you with the best possible service. In order to provide this service, we may need to collect information from you from time to time. At all times we try to only collect the information we need for the particular function or activity we are carrying out and use it in accordance with this privacy policy.

We collect two basic types of information from You from Your use of the Website: Personal Data and Non-Personal Data. Ensure you understand this policy in its entirety and take your time to read it.

2. Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means Personal Data that you give to us via our site.

By providing your Personal Data, you agree that we can use your Personal Data in accordance with this policy.

As a general matter, You can browse the Website without submitting Your Personal Data to Us. However, there are a number of circumstances in which You may supply Us with Your Personal Data.

Data We Collect

We collect the following Personal Data from You:

  • Full Name;

  • E-mail;

  • Phone Number;

  • Mailing Address;

  • Preferred Contact Details.

How We Collect Data

The following are the most common ways in which You give Your Personal Data:

  • Participating in communities, chat rooms and comment threads, other fora, and other interactive services in the Website;

  • Submission of User Content on any part of the Website that permit it;

  • Any other place in the Website where You knowingly volunteer to give Personal Data;

  • Registration for an Account on the Website;

  • Registration for a Subscription;

  • Signing up to receive e-mail newsletters or e-mail alerts from Us;

  • Signing up to receive e-mail offers from Us or Our partners;

  • Requesting for service or other assistance;

  • Participating in surveys, panels, or market research in the Website;

  • Participating in special events and promotions in the Website.

3. Personal Data On Or From Social Media

When You interact with the Website or Your Account through a social media platform, such as Facebook, Twitter, Tumblr, LinkedIn, YouTube, or Pinterest, We may collect the Personal Data that You make available to Us on that page including Your account ID or handle. We will comply with the privacy policies of the corresponding social media platform and We will only collect and store such Personal Data that We are permitted to collect by these social media platforms.

Please do NOT supply any other person's Personal Data to Us, unless We prompt You to do so.

4. Use of Personal Data

We do NOT sell or license Your Personal Data to any third party.

We may process any of Your Personal Data identified in this Privacy Policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is Our legitimate interests, namely the protection and assertion of Our legal rights, Your legal rights and the legal rights of others.

In addition to the specific purposes for which We may process Your Personal Data set out in this clause, We may also process any of Your Personal Data where such processing is necessary for compliance with a legal obligation to which We are subject, or in order to protect Your vital interests or the vital interests of another natural person.

Specifically, We use Your Personal Data for the following:

  • Responding to Your queries and requests;

  • Investigating complaints;

  • Enforcing Our Terms and Conditions;

  • As otherwise required or authorized by law or government agency;

  • Processing Your requests or instructions;

  • Customizing Services;

  • Providing tips, news and/or updates;

  • Processing Your feedback on Goods and Services;

  • Creating personalized offers.

5. Sharing Of Personal Data

We may share your Personal Data with the following:

Payment Services Providers. Financial transactions relating to Our Website and Services are handled by Our payment services providers, Stripe. We will share Transaction Data with Our payment services providers only to the extent necessary for the purposes of processing Your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at https://stripe.com/privacy.

Checkout is protected by SSL and is PCI compliant

Third-Party Suppliers. We may disclose Your Enquiry Data to one or more of those selected third-party suppliers of Goods and Services identified on Our Website for the purpose of enabling them to contact You so that they can offer, market and sell relevant Goods and/or Services to You. Each such third party will act as a data controller in relation to the Enquiry Data that We supply to it; and upon contacting You, each such third party will supply to You a copy of its own privacy policy, which will govern that third party's use of Your Personal Data. The suppliers and providers with whom We may share Your information include:

  • Social networking sites;

  • Analytics services;

  • IT service providers and web hosting companies;

  • Newsletter distributors;

  • Legal, auditing and other professional advisors or consultants;

  • Billing or data storage services.

Other Purposes. In addition to the specific disclosures of Personal Data set out in this Section, We may disclose Your Personal Data where such disclosure is necessary for compliance with a legal obligation to which We are subject, or in order to protect Our vital interests, Your vital interests, or the vital interests of another natural person. We may also disclose Your Personal Data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

6. Retaining and Deleting Personal Data

Personal Data that We process for any purpose shall not be kept for longer than is necessary for that purpose or those purposes.

We only keep your personal data for as long as we need to in order to use it as described in this Privacy Policy, and/or for as long as we have your permission to keep it.

In some cases, it is not possible for Us to specify in advance the periods for which Your Personal Data will be retained. In such cases, We will determine the period of retention based on our legitimate interests, namely the proper administration of Our Website and business.

Notwithstanding the other provisions of this Section, We may retain Your Personal Data where such retention is necessary for compliance with a legal obligation to which We are subject, or in order to protect Your vital interests or the vital interests of another natural person.

Information posted on the Website may continue to be displayed on this Website, or on any successor website for as long as the Website or any successor site is available and may be archived by third party websites. We reserve the right to refuse requests for the removal of Personal Information from the Website.

7. Data Security

We follow generally accepted industry standards to protect the information submitted to Us, both during transmission and once We receive it. We maintain appropriate administrative, technical and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in Our possession. This includes, for example, firewalls, password protection and other access and authentication controls.

For secure data protection www.milamcollections.com is relying upon the Squarespace, Inc., our hosting platform’s Security Measures and Safeguards https://www.squarespace.com/measures .

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information You transmit to Us or store on the Website, and You do so at Your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of Our physical, technical, or managerial safeguards. If You believe Your Personal Data has been compromised, please contact Us at contact@milamcollections.com.

If We learn of a security systems breach, then We attempt to notify You electronically so that You can take appropriate protective steps. We may post a notice through the Website if a security breach occurs.

8. Non-Personal Data

Non-Personal Data includes information that does not personally identify You, but may include tracking and usage information about Your location, demographics, use of the Website and the Internet.

When You interact with the Website, We may collect Non-Personal Data and Our servers may automatically keep an activity log of Your use of the Website.

Generally, We collect and store the following Non-Personal Data:

  • Demographic information such as age, gender, and five-digit zip code as part of collecting Personal Data;

  • Device information about Your computer, mobile device, or other device that You use to access the Website. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information;

  • Usage information about Your use of the Website. This information includes a reading history of the pages You view;

  • Additional “traffic information” such as time of access, date of access, software crash reports, application errors, session identification number, access times, and referring site addresses;

  • Your search terms and search results;

  • Other information regarding Your use of the Website.

9. Use of Non-Personal Data

We may disclose or share Non-Personal Data (or other information, other than Personal Data) in any other manner that We deem appropriate or necessary.

Among other things, We will disclose Non-Personal Data to third parties to help Us determine how users use parts of the Website and who Our users are so We can improve the Website.

We will also disclose Non-Personal Data to Our partners and other third parties about how Our users collectively use the Website.

10. Personal & Non-Personal Data From Other Sources

We may also collect and store information about You that We receive from other sources to, among other things, enable Us to update and correct the information contained in Our database and to better customize Your experience on the Website.

11. Account Data

We may process Your Account Data ("Account Data"). The Account Data may include Your name and email address. The source of the Account Data is You. The Account Data may be processed for the purposes of operating Our Website, providing Our Services, ensuring the security of Our Website and Services, maintaining back-ups of Our databases and communicating with You. The legal basis for this processing is consent.

12. User Content Data

We may process information that You post for publication on Our Website or through Our Services ("User Content Data"). The User Content Data may be processed for the purposes of enabling such publication and administering Our Website and Services. The legal basis for this processing is consent.

13. Enquiry Data

We may process information contained in any enquiry You submit to Us regarding Our Goods and/or Services ("Enquiry Data"). The Enquiry Data may be processed for the purposes of offering, marketing and selling relevant Goods and/or Services to You. The legal basis for this processing is consent.

14. Customer Relationship Data

We may process information relating to Our customer relationships, including customer contact information ("Customer Relationship Data"). The Customer Relationship Data may include Your name, Your contact details, and information contained in communications between You and Us. You are the source of the Customer Relationship Data. The Customer Relationship Data may be processed for the purposes of managing Our relationships with customers, communicating with customers, keeping records of those communications and promoting Our Goods and Services to customers. The legal basis for this processing is Our legitimate interests, namely the proper management of Our customer relationships.

15. Transactions And Payment Data

We may process information relating to transactions, including purchases of Goods and Services, that You enter into with Us and/or through Our Website (“Transaction Data”). The Transaction Data may include Your contact details, Your card details, the transaction details, and/or your Stripe authentication details. The Transaction Data may be processed for the purpose of supplying the purchased Goods and Services and keeping proper records of those transactions. The legal basis for this processing is our legitimate interests, namely the proper administration of Our Website and business and a contract between user and you or taking steps at user request to enter a contract.

16. Notifications Data

We may process information that You provide to Us for the purpose of subscribing to Our email notifications and/or newsletters ("Notification Data"). The Notification Data may be processed for the purposes of sending You the relevant notifications and/or newsletters. The legal basis for this processing is consent.

17. Correspondence Data

We may process information contained in or relating to any communication that You send to Us ("Correspondence Data"). The Correspondence Data may include the communication content and metadata associated with the communication. Our Website will generate the metadata associated with communications made using the Website contact forms. The Correspondence Data may be processed for the purposes of communicating with You and record-keeping. The legal basis for this processing is Our legitimate interests, namely the proper administration of Our Website and business and communications with users.

18. Combination Of Data

We use the information from different portions of the Website, all of which are owned and operated by Us, and We may combine information gathered from multiple portions of the Website into a single user record. We also use and/or combine information that We collect or receive from third party sources to enhance, expand, and check the accuracy of Your user records.

19. International Transfer Of The Personal Data of EU Citizens

In this Section, We provide information about the circumstances in which Personal Data of citizens of the European Union may be transferred to countries outside the European Economic Area (EEA). We have offices and facilities in United States.The European Commission has made an "adequacy decision" with respect to the data protection laws of United States. Transfers to United States will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission. A copy of the use of standard protection clauses adopted or approved by the European Commission can be obtained through: ec.europa.eu

The hosting facilities for Our Website are situated in United States. The European Commission has made an "adequacy decision" with respect to the data protection laws of United States. Transfers to United States will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission. A copy of the use of standard protection clauses adopted or approved by the European Commission can be obtained through: ec.europa.eu

You acknowledge that Personal Data that You submit for publication through Our Website or Services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such Personal Data by others.

The legal basis for this processing is Our legitimate interests, namely the proper administration of Our Website and business and communications with users.  

20. Your Choices

In general, if You register on the Website, You may update the information You have provided to Us.

When You register on the Website, You may be able to indicate Your preferences regarding marketing communications. You may be able to change those preferences and select the categories of communications that interest You.

You will not be able to opt-out of receiving certain service-related or transactional communications relating to the Website unless You cancel Your registration or subscription.

Even after Your account is cancelled, We may retain Your information for the purposes set forth in this Privacy Policy.

21. Your Right to Access

We provide You with reasonable access to the Personal Data that You may provide through the Website.

22. Your Right to Withdraw Consent

At any time, You may legitimately object to the processing of Your Personal Data, except if otherwise provided by applicable law. You may decline to share certain Personal Data with Us, in which case We may not be able to provide to You some of the features and functionality of the Website.

23. Your Right to Update, Correct or Delete

You may update, correct, or delete Your Account Data and preferences at any time by accessing Your Account settings page on the Website. If You wish to access or amend any other Personal Data We hold about You, or to request that We delete any information about You that We have obtained from an Integrated Service, You may contact Us. Please note that while any changes You make will be reflected in active user databases instantly or within a reasonable period of time, We may retain all information You submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where We otherwise reasonably believe that We have a legitimate reason to do so.

We will however retain Your information needed for administrative and transactional communications.

24. California Privacy Rights

If You are a California resident, California Civil Code Section 1798.83 permits You to request and obtain from Us, information regarding the disclosure of Your Personal Data to the third parties for direct marketing purposes in the preceding calendar year, free of charge, once a year.

We do not share Your Personal Data with third parties for those parties' direct marketing use. For more information about Our privacy and data collection policies, You may wish to review Our Privacy Policy.

California Do Not Track Disclosure: We do not track the personally identifying information of Our users and visitors over time and across third party websites to provide targeted advertising. We respond to Do Not Track (DNT) signals. However, some other third-party websites do keep track of Your browsing activities so that they can tailor the information or advertising they present to You. If You wish to opt out of this tracking, You can enable privacy settings in Your browser.

25. No Personal Data From Children

www.milamcollections.com  Website is intended to be used by adults only, and is not intended to be used by children. No one under the age of eighteen (18) may register on or purchase items through the Website, and by registering for and using the Website, you are certifying that you are not under eighteen (18) years of age. We do not collect personally identifiable information from any person whom we actually know is under the age of eighteen (18).

26. Cookie Policy

Cookies

This Website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit https://www.squarespace.com/cookie-policy and   The cookies Squarespace uses.

If you create a customer account on this Website, We collect personal information to improve your checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es);

  • Details about your orders (for example, your necklace/bracelet size);

  • Email address;

  • Name;

  • Phone number.

    We share this information with Squarespace, our Website hosting provider, so they can provide website services to Us.

    Emails

Abandoned cart emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  • You enter your email address at checkout or are logged into your Customer Account;

  • You add a product which is in stock to your shopping cart;

  • You close your browser or leave this Website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this Website, where you can pick up where you left off and complete your purchase.

Marketing emails

We may send you marketing emails, from which you can unsubscribe by clicking the link at the bottom of the email. We share your contact information with Squarespace, Our email marketing provider, so they can send these emails on Our behalf.

Order and account emails

We may email you with messages about your order or account activity. For example, We may email you to tell you that:

  • You’ve created a Customer Account;

  • Your Customer Account password has been reset or updated;

  • You’ve made a purchase Your order has shipped.

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, Our website hosting provider, so they can send these emails to you on Our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device;

  • Your IP address.

Visitor data

For customers

When you buy something on this Website, We collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address;

  • Details relating to your purchase (for example, your necklace size);

  • Email address;

  • Name;

  • Phone number.

We share this information with Squarespace, Our online store hosting provider, so that they can provide website services to Us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device;

  • Web pages you visited prior to coming to this Website;

  • Your IP address.

Squarespace needs the data to run this Website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Google Analytics.

We use Google Analytics to analyze the use of Our Website. Google Analytics gathers information about Website use by means of cookies. The information gathered relating to Our Website is used to create reports about the use of Our Website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

You can disable cookie tracking and learn more about the privacy policies of the third parties We use by visiting the following links:

27. Links To Or From Another Website

The Website may contain links to other sites operated by Our affiliates or third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other sites. We are not responsible for the actions and privacy policies of third parties and other sites.

28. Public Areas

Please remember that any information You share in public areas, such as message boards or feedback sections, becomes public and anyone may take and use that information. Please be careful about what You disclose and do not post any Personal Data that You expect to keep private. Please consult the applicable guidelines, if any, for use of Our chat rooms and other community areas for more information.

29. Interest Based Advertising

To help ensure that You receive ads that are relevant to Your interests on the Website, Our advertisers’ services, and elsewhere on the Internet, We and third parties (including service providers, advertisers, and advertising companies) may collect information about Your online activities over time and across different sites, apps, and devices. We and third parties may use that information to help understand audience segments. Advertisers may use the segments to determine the audience groups to which they wish to deliver particular ads. Through this process, We do not use information that directly identifies You.

Opt Out. You can opt out of receiving interest-based advertising on Your computer or laptop from some companies, including Us and Our service providers. 

If You wish to opt out of receiving interest-based advertising on Your mobile device, please see the advertising preferences information on support.apple.com for iOS devices or support.google.com for Android devices.

Opting out does not mean You will no longer receive advertising. It means that the company or companies from which You opted out will no longer deliver ads tailored to Your web preferences and usage patterns.

30. Changes And Updates

Please revisit this page periodically to stay aware of any changes to this Privacy Policy, which We may update from time to time. If We modify the Privacy Policy, We will make it available through the Website, and indicate the date of the latest revision. Any material changes will be posted on this Website and will come into effect on the date of their posting.

Your continued use of the Website after the revised Privacy Policy has been posted indicates that You have read, understood and agreed to the current version of the Privacy Policy.

31. Assignment

We may change Our ownership or corporate organization while providing the Website and Services. We may also sell certain assets associated with the Website. As a result, please be aware that in such event, We may transfer some or all of Your information to a company acquiring all or part of Our assets or to another company with which We have merged. Under such circumstances We would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time. Nevertheless, We cannot promise that an acquiring company or the merged company will have the same privacy practices or treat Your information the same as described in this Privacy Policy.

32. Our Details

If you have questions or concerns regarding this policy or if you need to make a request please contact us at:

Mail: 10421 Motor City Drive, P.O. Box # 34745, 20827 Bethesda MD, USA

E-mail: contact@milamcollections.com

Telephone: 1-301-793-4470