Refund and Returns Policy (Within 14 Days) – (visible at checkout)
Mila M Collections happily accepts returns for a full refund in the original form of payment within 14 days of your original purchase.
To start your return, please email: contact@milamcollections.com and we will send you the required form for returns.
Returned jewelry must be unworn, unaltered and in its original condition to be accepted as a return.
Return the item(s) with a copy of the packing list that you received upon delivery and a description of your reason for returning it. Please include the original packaging and tags.
We must be able to locate the original purchase in our system for proof of purchase, with either a receipt copy or the name of the original purchaser.
Customers are responsible for return shipping fees.
Mila M Collections recommends you ship your package with insurance and use a trackable shipping method.
We will process refunds within five (5) business days after receipt of package.
All orders sent in for a refund within the valid return timeframe and with a proof of purchase will be refunded – we will refund your credit card.
Mila M Collections reserves the right to exercise discretion in denying returns due to the condition of the product or lack of proof of purchase. Express shipping costs on an original order is non-refundable.
